������Ƶ

�ٴ�’s

• Apologise for mistakes or accidents as soon as possible after they occur. A simple, "I'm sorry”, followed by an explanation often clears up a misunderstanding.
• Speak politely to all people, regardless of their socioeconomic status, trade or occupation. New Zealanders generally consider all people equal and worthy of respect and friendliness. See Etiquette for more information.
• Return anything that you have borrowed in good condition as soon as you have finished using it. It is a good idea when you are borrowing something to ask, “How long can I borrow this for?" or "When would you like it back?".
• In situations where small talk is required, New Zealanders usually discuss things such as the weather, sport, their children or other non-political topics to be friendly and engaging without invading someone’s privacy.
• If you're not sure of anything, you can ask. New Zealanders are generally very helpful.
• Show respect to Māori people and culture, as well as sensitivity towards their history. Many Māori have experienced the negative impacts of colonisation first hand. Approach conversations about such past treatment and treaties with sensitivity.
• It is polite to show appreciation for the quality of New Zealand products. New Zealanders try to buy domestic products instead of imports to support their small economy, and their standard of product is generally very high.
• Offer to help and contribute to a task in any situation that allows for it. For example, if you are taking a trip in someone else’s car, it is considered polite to offer to contribute to fuel costs.
• Offer any criticism or direction in a collaborative way that presents the new approach or solution as a joint idea. It is best to explain your point through a participative discussion that allows the person to identify their own mistake. New Zealanders are generally more receptive to comments that frame errors as something they have the opportunity to improve on, rather than a personal flaw.

Don'ts

• Avoid confusing New Zealanders with Australians or presuming the people and cultures are the same. Simple mistakes are okay; however, there is a friendly rivalry between the two countries which sees both make unfavourable or bantering comparisons of the other.
• Try not to overload New Zealanders with compliments as they may find this awkward and become embarrassed. Excessive flattery may be viewed as disingenuous.
• Casual jokes should not be interpreted too literally or personally. New Zealanders' approach to humour is usually self-deprecating and often includes light-hearted banter towards others. Such jokes shouldn't be taken seriously or as intending to cause offence. See �ձ������������dz����ܲԾ������پ��Dz� for more information.
• Do not boast or make ostentatious comments that give the impression that you see yourself as superior to others. New Zealanders will find this contrived and obnoxious.
• Do not try to cut corners or bend rules to your advantage (e.g. bribing your way out of a speeding ticket). New Zealanders generally respect the rules of society and are conscientious about following them. Attempting to bargain, bribe or change things for personal benefit is strongly disapproved of.